To ship to Dolls of Hope we encourage you to use the *Give Back Box program as it is much more economical than any other shipping option. The Give Back Box program allows anyone in the U.S. to ship a box to Dolls of Hope for $20. The weight and size limits are extremely generous allowing our supporters to pack their bears in to as few boxes as possible. For reference shipping a small box with 10 bears using USPS costs more than $20, while the Give Back Box program allows you to send 80-90 bears in one box. We recommend using the XL Home Depot Moving Boxes as they are the ones we use when we ship to organizations around the U.S. Step by Step Guide to Using the Give Back Box Program: 1) Pack your dolls and bears in a sturdy box (see note above about the boxes we use). Don't forget to include the Donation form on page 8 of the patterns to help us keep track of who made the items in the box. (You can also just include a note in the box detailing who made the bears.) 2) Maximum size limits: 70 lbs and 108” (length (longest side) + girth). 3) Use this link: https://givebackbox.shop/collections/children/products/dolls-of-hope 4) Click “Add to Cart” for each box you want to ship. Each box is $20 5) Complete the check-out process. You will receive an email from Give Back Box with your label(s) after you complete the purchase. 6) Download and print your label(s) which will include the Dolls of Hope shipping address. NOTE: if you are printing multiple labels and shipping multiple boxes, please check the tracking numbers on the shipping labels to make sure they are different on each label. If they are not different, please email [email protected] and tell them you need new labels with unique tracking numbers. Please also read the "*IMPORTANT NOTE" below. 7) Attach the label(s) to your box(es) and drop them off at any UPS store
*IMPORTANT NOTE: Give Back Box has been experiencing some issues with their system lately and instead of sending out labels with unique tracking numbers their system is sending out old labels with a used tracking number (1Z EA1 599 90 4056 7425). This results in not being able to track your package and some UPS stores refusing to take your package. As a precautionary measure, when you order a label from Give Back Box please reply to the email that includes your label and ask for a unique tracking number that will allow you to track your package. It might take you emailing 2 or 3 times but most people have been receiving the new label with a unique tracking number after sending only one email. Please be patient with Give Back Box in your communications with them as they provide this service to many non-profit organizations and are doing the best they can to correct this issue on their end. We hope it will be resolved soon, but until it is we want to be patient as we do not want to risk losing the Give Back Box program and the ability to provide affordable shipping for our makers and sewers/sewists. Thank you for your understanding.